Amazon reinvents Alexa as a personalized agentic assistant

Amazon has introduced Alexa for Shopping, a personalised agentic AI assistant combining Rufus and Alexa+ across its US Shopping app, website and Echo Show devices. The company said the new tool uses product knowledge, web information, shopping history and user preferences to support search, comparisons, price tracking and automated purchases. Customers can ask questions in Amazon’s search bar and also shop selected 3P retailers through Shop Direct. (Amazon)