Target puts AI at the centre of its BTS promotion

Target said AI is supporting its back-to-school ecommerce push through personalised product recommendations and “next best action” prompts. Customers creating wish lists generate around 45% higher category demand, encouraging Target to use AI to suggest relevant products based on browsing, purchase history and school requirements. The retailer is also testing AI-driven homepage personalisation, with longer-term plans for individually configured product and listing pages. (Retail Dive)